Shipping
Shipping
Thank you for choosing Atonaroma! We are dedicated to delivering your orders promptly and efficiently. Please review the following information regarding our shipping process and policies:
Processing Time:
Orders are typically processed and dispatched within 48 hours after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience and understanding.
Shipping Methods:
We offer various shipping options based on your location and the available services. Shipping carriers may include FedEx, UPS, USPS, or Amazon Fulfillment.
Shipping Rates:
Shipping rates are calculated based on the weight, dimensions, destination, and selected shipping method of your order. The shipping cost will be displayed at the checkout before completing your purchase.
Delivery Time:
Delivery times may vary depending on your location and the shipping method chosen. Estimated delivery times are provided during the checkout process, but please note that these are approximate and not guaranteed. Delays in delivery may occur due to unforeseen circumstances beyond our control, such as weather conditions or customs' procedures.
Order Tracking:
Once your order has been dispatched for delivery, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment on the respective shipping carrier's website.
Address Accuracy:
It is essential to provide accurate and complete shipping information during the checkout process. Atonaroma is not responsible for delays or non-delivery caused by incorrect or incomplete addresses provided by the customer.
If you have any questions or need assistance with your shipment, please contact our customer support team using the form on our Contact page. We are here to assist you and ensure a smooth shipping experience.
Note: The above shipping information applies to standard shipping. Expedited or express shipping options may be available with different terms and conditions.